Warranty Policy

Home > Policies > Warranty Policy > Warranty Policy
  • Introduction
  • Information Collection
  • Use of Information
  • Information Protection
  • Information Sharing
  • Cookies
  • Third-party Links
  • Your Rights
  • Data Retention
  • Changes to Our Privacy Policy
  • Contact Us
  • Introduction
  • Acceptance of Terms
  • Changes to Terms
  • Use of Site
  • User Accounts
  • Product Descriptions
  • Order Acceptance
  • Limitation of Liability
  • Indemnification
  • Termination
  • Severability
  • Contact Us
  • Introduction
  • Intellectual Property Ownership
  • Use of Intellectual Property
  • Claims of Infringement
  • Infringement Resolution
  • Third-Party Intellectual Property
  • Enforcement of Intellectual Property Rights
  • Limitations of Liability
  • Changes to Intellectual Property Policy
  • Contact Us
  • Introduction
  • Accepted Payment Methods
  • Payment Terms
  • Invoicing
  • Late Payments
  • Currency
  • Refunds
  • Dispute Resolution
  • Security
  • Contact Us
  • Introduction
  • Shipping Methods
  • Shipping Terms (Incoterms)
  • Choosing the Right Incoterm
  • Order Processing
  • Shipping Costs
  • Shipping Documentation
  • International Shipping
  • Tracking Your Shipment
  • Lost or Damaged Shipments
  • Returns and Refunds
  • Contact Us
  • Introduction
  • Eligibility for Return
  • Return Process
  • Responsibility and Costs
  • International Returns
  • Limitations and Exclusions
  • Dispute Resolution
  • Changes to Return Policy
  • Contact Us
  • Introduction
  • Warranty Coverage
  • What is Covered
  • What is Not Covered
  • Warranty Claim Process
  • Replacement Policy
  • Repair Policy
  • Limitations of Liability
  • Transferability
  • Changes to Warranty Policy
  • Contact Us
  • Introduction
  • Commitment to Sustainability
  • Sustainable Practices
  • Product Sustainability
  • Compliance and Standards
  • Supply Chain Responsibility
  • Employee Engagement
  • Community Involvement
  • Monitoring and Reporting
  • Continuous Improvement
  • Changes to Environmental Policy
  • Contact Us
Introduction:
At Inspiritech, we are dedicated to providing high-quality products that meet the needs of our customers. This Warranty Policy outlines the terms and conditions of our warranty coverage for the products we manufacture and sell.
Warranty Coverage:
•  Standard Warranty Period: All Inspiritech products come with a standard one-year warranty from the date of delivery. This warranty covers defects in materials and workmanship under normal use.
•  Extended Warranty: Extended warranty options may be available for certain products. Please contact our sales team for more information on extended warranty coverage.
What is Covered:
•  Defects in Materials: Any defects in the materials used to manufacture the product.
•  Defects in Workmanship: Any defects in the workmanship during the manufacturing process.
What is Not Covered:
•  Normal Wear and Tear: Damage resulting from normal wear and tear.
•  Misuse or Abuse: Damage caused by misuse, abuse, or improper handling of the product.
•  Unauthorized Modifications: Damage resulting from unauthorized modifications or repairs.
•  Accidents or Disasters: Damage caused by accidents, natural disasters, or other external factors beyond our control.
Warranty Claim Process:
1.   Notification: To make a warranty claim, contact our customer service team at [customer service email] or [customer service phone number] with your order number, product details, and a description of the issue.
2.   Evaluation: Our team will evaluate your claim and may request additional information or evidence, such as photographs or videos of the defect.
3.   Return Authorization: If your claim is approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on how to return the product for repair or replacement.
4.   Shipping Instructions: Follow the provided instructions to return the product. Note that you are responsible for shipping costs associated with returning the product. We recommend using a trackable shipping service.
5.   Inspection and Resolution: Once we receive the returned product, our technicians will inspect it to verify the defect. If the defect is covered under warranty, we will repair or replace the product at no additional cost. If the defect is not covered under warranty, we will notify you of any repair costs.
Replacement Policy:
•  Replacement Products: If a product is deemed defective and covered under warranty, we will provide a replacement product of the same or comparable model.
•  Out-of-Stock Items: If the exact model is out of stock or discontinued, we will offer a replacement of similar specifications and value.
Repair Policy:
•  Repair Services: If the defect can be repaired, we will repair the product and return it to you. Repair services are provided free of charge for defects covered under warranty.
•  Non-Warranty Repairs: For defects not covered under warranty, repair services may be available at a reasonable cost. We will provide a cost estimate before proceeding with any non-warranty repairs.
Limitations of Liability:
•  No Consequential Damages: Inspiritech is not liable for any consequential, incidental, or indirect damages arising from the use of our products.
•  Maximum Liability: Inspiritech’s maximum liability is limited to the purchase price of the product.
Transferability:
•  Original Purchaser: The warranty is only valid for the original purchaser of the product and is not transferable to subsequent owners.
Changes to Warranty Policy:
Inspiritech reserves the right to update or modify this Warranty Policy at any time. Any changes will be posted on this page, and we encourage you to review our Warranty Policy periodically to stay informed.
Contact Information:
If you have any questions regarding this Privacy Policy, please click the button below to contact us:
Contact Us